'I would like to express our sincere thanks for the excellent service from your two drivers, Chris and Eddie, on our tour to Amsterdam'
What we collect
We may collect and process the following data about you:
What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, please note that no data transmission over the internet is completely secure. We cannot therefore guarantee the security of any data you send to us; any transmission is at your own risk.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. Web applications can tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Access to data we collect is limited to the members of our staff who require that data to perform their duties.
You may request to view, amend or delete personal information which we hold about you. Email your request to firstname.lastname@example.org or write to us at Birmingham International Coaches Ltd, 10 Fortnum Close, Tile Cross, Birmingham, B33 0JT.
This privacy notice may change from time to time and the most up-to-date version will always be available on our website. It is your responsibility to read this privacy notice and check our website for the current version.