Call us on 0121 783 4004
Call us on 0121 783 4004

'I would like to express our sincere thanks for the excellent service from your two drivers, Chris and Eddie, on our tour to Amsterdam'

Perryfields High School

Privacy Policy

Last modified: 15 June 2018

This privacy policy sets out how Birmingham International Coaches Limited uses and protects any information that you give Birmingham International Coaches Limited when you use this website.

Birmingham International Coaches Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then it will only be used in accordance with this privacy policy.

What we collect

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our website.
  • Name and job title.
  • Contact information including email address and phone number.
  • Demographic information such as address and postcode.
  • If you contact us, we may keep a record of that correspondence.
  • Details of your visits to our website, via Google Analytics, including where available your IP address, operating system, browser type and which pages you have visited. This is statistical data about our users browsing actions and patterns and does not identify any individual.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To provide you with information, products or services that you request from us.
  • Internal record keeping.
  • We may use the information to improve our products and services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, please note that no data transmission over the internet is completely secure. We cannot therefore guarantee the security of any data you send to us; any transmission is at your own risk.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. Web applications can tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Access to data we collect is limited to the members of our staff who require that data to perform their duties.

You may request to view, amend or delete personal information which we hold about you. Email your request to info@birminghaminternationalcoaches.co.uk or write to us at Birmingham International Coaches Ltd, 10 Fortnum Close, Tile Cross, Birmingham, B33 0JT.

Changes to this Privacy Policy

This privacy notice may change from time to time and the most up-to-date version will always be available on our website. It is your responsibility to read this privacy notice and check our website for the current version.

Five star travel at its best
Private Coach Hire Travel Specialist for Business, Events / Conferences, Group Travel Organisers, Schools / Colleges, Day Trips and Tour Operators. Contact us on 0121 783 4004
Birmingham International Coaches Ltd, 10 Fortnum Close, Birmingham, B33 0JT.
Email: info@birminghaminternationalcoaches.co.uk